We, the officials and employees of the Technical Education and Skills Development Authority of the Autonomous
Region in Muslim Mindanao (TESDA-ARMM), voluntarily, and out of a sense of duty, do hereby make the
following manifestations:
1. That good governance is essential for sustainable economic and social development;
2. That good governance translates to the delivery of public services in a responsive, accountable and transparent  
    manner by a public organization;
3. That the TESDA philosophy, methods, procedures and standards in delivering its frontline services are contained in
    the TESDA Citizen’s Charter, which we have read and essentially understood.
4. That in view hereof, we hereby commit to do the following:
a. To know and abide by TESDA’s service standards in performing the duties and responsibilities of my/our  
    appointive /designated position/s, wherever possible;
b. To seek continual improvement of the service process/es of our service area;
c. To account for the Citizen’s satisfaction/dissatisfaction in the TESD products and services for which our work  
    group is responsible; and
d. Through example, encourage others to be guided by and adhere to the service standards spelled out in the  
    TESDA Citizen’s Charter.
Done this 1st day of September, 2010 in RMDC Compound, Brgy. Rebuken, Sultan Kudarat, Maguindanao, 
TESDA-ARMM Officials and Employees